Service Level Support, Hosting

We will provide you with the following hosting support services:

  • 24/7/365
  • Fully Managed Network Infrastructure
  • Fully Managed Hardware
  • Level 3 Technicians On-site 24/7/365
  • System Level Health Monitoring and Graphing
  • System Level Monitoring Alerts & Notifications
  • 100% Uptime SLA on These Items
  • Installation and Full Support of Core Software Package
  • Core Operating System Updates & Patches
  • Security Enhancements
  • Full Web Server Support including Apache (Linux)
  • Proactive Response & Restoration of Monitoring Events
  • Virus and Spam Protection
  • Free External Migrations**
  • Full Control Panel Support
  • Control Panel Updates and Patches