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Hosting Terms of Service

In order to make your web hosting account experience as smooth & seamless as possible, we'd like to inform you about the Terms of Service for our Web Hosting, Cloud, & Dedicated Server products. These Terms of Service, together with any applicable Service Descriptions (as defined in Section 1.1) and Orders (as defined in Section…
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Terms of Service

Our General Terms of Service

This Terms of Service (“Agreement”) is a legally binding contract between Scarlett’s Web, Inc. (“Scarlett’s Web”) and you (“Customer,” “you” or “your”) that shall govern the purchase and use, in any manner, of the services provided by Scarlett’s Web to Customer (collectively, the “Services”). By purchasing and/or using the Services in any manner, you represent…
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Terms & Conditions

Terms & Conditions and Privacy Policy Template Generators

Terms and conditions are made to inform users of the rules and regulations that govern a site, or app, or business.  A Privacy Policy is also made to inform users of their data protection rights. The following links will assist you in generating your own Terms and Conditions and Privacy Policy for your website. Terms…
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Hosting Cancellation Procedure

Hosting Cancellation Procedure

If for any good reason a client decides to switch hosting providers, then there are a few steps that need to be followed to cancel the active hosting service plan. Please login to your Customer Area at http://scarletts-web.com/billing, go to Client Area > My Products & Services > Product Details > Management, and click on Request Cancellation…
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What payment methods do you accept?

We accept checks, Visa, MasterCard, American Express, Discover and PayPal for payments. For our monthly hosting plan charges, you can be set up with your credit card to automatically process monthly or annually. (This is the preferred method for hosting payments, and saves gas, stamps, and trees!)
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A quick guide to our Fee Structure

To give you a proper estimate of the cost for your services, we must gather some information from you.  Here's a rough guide to how we bill for our primary services. Website Design + Development We bill on an hourly basis for website design and development services. For new websites, we typically gather some initial…
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Payment terms for our services

What type of payment terms do we offer? Well, we offer “Net 10” on generated invoices. Anything over 10-days? We must have a completed set of credit/ account references for extended terms. Please let us know if this is something you’re requiring or interested in?
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What is cPanel?

cPanel or Client Area? The difference.

Sometimes, it's hard to understand the difference between cPanel and our in-house web hosting control panel. What is the difference between Control Panels? Sometimes it is hard to figure out where you really need to go to do things. Most people get confused at one time or another, so here is a little refresher that…
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