Client Support Services

Keep your website running smoothly and securely with our Basic Maintenance package. Perfect for single URLs, this plan provides essential services to keep your site updated and protected.

Features:

• 24/7 Security Monitoring: Continuous monitoring to protect your website from threats and vulnerabilities.
• Secure Off-Site Backups: Regular backups stored off-site to ensure your data is safe and recoverable.
• WordPress Core Updates: Keeping your WordPress core up to date for optimal performance and security.
• Theme/Plugin Updates: Ensuring all themes and plugins are up to date to maintain compatibility and security.

Maintain optimal performance and security for your corporate website with our comprehensive Corporate Maintenance package. Ideal for single URLs, this plan offers robust services to keep your site updated, protected, and supported.

Features:

• 24/7 Security Monitoring: Continuous monitoring to protect your website from threats and vulnerabilities.
• Secure Off-Site Backups: Regular backups stored off-site to keep your data safe and recoverable.
• WordPress Core Updates: Keeping your WordPress core up to date for optimal performance and security.
• Theme/Plugin Updates: Ensuring all themes and plugins are up to date to maintain compatibility and security.
• 1 Hour of Support/Monthly: Dedicated support time each month to address any issues or make improvements.

Protect your website from malicious threats with our Malware Remediation service. Our team specializes in detecting, removing, and safeguarding against malware and virus infections.

Features:

• Detection: Comprehensive scanning to identify malware and virus infections.
• Removal: Effective elimination of detected threats to restore your website's security.
• Protection: Implementing measures to protect your site from future malware and virus infections.

Our Remote Access Support service offers fast, secure, and efficient solutions to your IT issues, no matter where you are. Our team of experts can remotely troubleshoot and resolve technical problems, reducing downtime and enhancing productivity. We provide continuous monitoring and support to keep your systems running smoothly, minimizing disruptions and maintaining optimal performance. With our remote support, you can rely on professional assistance anytime, ensuring your business operations are always up and running.

Features:

• Fast and Secure Solutions: Quick response to IT issues with secure remote access.
• Expert Troubleshooting: Remote resolution of technical problems by experienced professionals.
• Continuous Monitoring: Ongoing support to maintain system performance and minimize disruptions.
• 24/7 Availability: Professional assistance whenever you need it, ensuring business continuity.