There are a few things to keep in mind and check:

• iOS backups made in iCloud and iTunes back up your mail settings, but not your emails. If you delete or change your email account settings, previously downloaded emails might be removed from your iOS device.
• Make sure that your device is connected to the Internet. To check your cellular-data or Wi-Fi connection, go to Safari and open a webpage.
• Check with your email service provider to find out if there’s a temporary service outage on their webpage.

If you get a message that says your email wasn’t sent, then that email goes to your Outbox. Check your Outbox and try to send the email again:

1. In Mail, tap Mailboxes in the upper-left corner.
2. Tap Outbox. If you don’t see an Outbox, then your email was sent.
3. Tap an email in the Outbox. Make sure that the recipient’s email address is correct.
4. Tap Send.

If Mail asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider’s website.

If you still get a username or password error, contact your email provider or system administrator.

By default, Fetch New Data settings are based on what is provided by your email service. If Push isn’t available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

1. Go to Settings.
2. Tap Passwords & Accounts.
3. Tap Fetch New Data.
4. Choose a setting, like Automatically or Manually, or choose a schedule for how often Mail fetches data.

With iOS 11 and later, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-FI.

Make sure that your Notification settings are correct for the Mail app:

1. Go to Settings, then tap Notifications.
2. Tap Mail.
3. Tap an email account.
4. Adjust your Alerts, Sounds, and Badges.

When you set up your email account on your device, iOS automatically uses the correct account settings for many email providers.

To make sure that your account settings are correct, compare the settings in the Mail app to the settings for your email account:

1. Go to Settings > Passwords & Accounts and tap your email account.
2. Tap your email address next to Account to see the account information, such as the incoming and outgoing mail servers.
3. Check the recommended settings for your email account in the Mail Settings Lookup tool and make sure that they’re the same as what you see on your screen. If you don’t see the settings for your email account, contact your email provider or system administrator.

If you have a POP3 email account, then you can only check email on one device at a time. Close other email programs and sign out of webmail sites that you have open. To check if your email is a POP3 account, go to Settings > Passwords & Accounts, tap your account, tap Account, then look for the label POP Account Information. You can also check the recommended email settings for your POP3 email account in the Mail Settings Lookup tool.

Contact your email provider. You can also remove your email account, then set it up again.

Contact your email provider or system administrator

Remove your email account and set it up again

• Get help sending and receiving messages from your @icloud.com email address.
• Use mailboxes to organize emails on your iPhone, iPad, or iPod touch.
• Use email threads, set up filters, and more in Mail on your on your iPhone, iPad, or iPod touch.
• Use Markup in Mail to add drawings, text, your signature, and more to photos and PDFs.