Articles

  How to: Add / Edit / Delete Secondary Users in SiteWorx

How to: Add a User Account Click the Administration menu item if it is not already open. Click the User Accounts menu item. Enter the desired name in the Name text box. Enter the desired...

 Create an Email Account in SiteWorx

Here's how to create an email account in SiteWorx. Log into your SiteWorx account. Click on Mailboxes in the Email section. On this screen, you'll see a list of all of the email accounts...

 How To Generate SSL Certificates Using Let’s Encrypt in InterWorx

Let’s Encrypt is a free, automated, and open certificate authority (CA), run for the public’s benefit. It is a service provided by the Internet Security Research Group (ISRG). Let's Encrypt...

 How do you setup an SPF Record?

First, go to: http://www.anti-spamtools.org/  and use the Online Wizard (we've found this to be the best way) and you should get something like below: Example: v=spf1 a mx ptr ip4:216.220.167.249...

 How to Whitelist an email or domain in SiteWorx?

LOGIN to your SiteWorx Panel at https://host.scarletts-web.com:2443/siteworx. Go to ADMINISTRATION MAIL OPTIONS SPAM SETTINGS ADD SPAM PREFERENCE In the popup, choose “WHITELIST...

 How to: Add / Delete Pointer Domains

Pointer Domains, sometimes called Parked Domains, can be set up to point other domains to this SiteWorx account. A common example is if you have a SiteWorx account with master domain mydomain.com,...

 How to: Add / Delete Secondary Domains

Secondary Domains are "full-fledged" domains, that are not attached to the master domain in any way except that the feature limits are shared between the master domain and secondary domains. This...

 How to: Add / Delete Subdomains

Subdomains are domains of the form sub.mydomain.com. They point to the mydomain.com/sub folder when they are created. How to: Add a Subdomain Click the Hosting Features menu item if it is not...

 How to: Add / Edit / Delete E-mail Autoresponders

How to: Add an E-mail Auto-responder Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Autoresponders menu item....

 How to: Add / Edit / Delete E-mail Groups

How to: Add an E-mail Group Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Groups menu item. Enter the desired...

 How to: Add / Edit / Delete MySQL Users

How to: Add a Database User Click the Hosting Features menu item if it is not already open. Click the MySQL menu item if it is not already open. Click the Users menu item. Enter the desired...

 How to: Login to Webmail from within SiteWorx

How to: Login to Webmail Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Webmail menu item. Enter the username...

 How to: Manage MySQL Databases in SiteWorx

Database Manipulation How to: Add a Database Click the Hosting Features menu item if it is not already open. Click the MySQL menu item if it is not already open. Click the Databases menu...

 How to: Remote MX Guide

Remote MX consists of the following: Disabling local delivery of email for a domain Editing the MX record from within SiteWorx so users can change their own Using the custom MX record to...

 How to: Set a Catch-All Email Address

This option requires that Catchall E-mail Control is enabled in NodeWorx under Plugins, and that E-mail Catchall Settings is set to "Yes" on the domain. To do so, in NodeWorx under SiteWorx >...

 How to: Setup a Certificate Signing Request (CSR)

How to: Setup a CSR Click the Hosting Features menu item if it is not already open. Click the SSL Certificates menu item. Click the [Setup CSR] link. Enter the 2 Letter Country Code in the 2...

 How to: Setup a Private Key

Prerequisites An existing SiteWorx account. A SiteWorx account with a dedicated IP address. How to: Setup a Private Key Click the Hosting Features menu item if it is not already open....

 How to: Setup a SSL Certificate

Prerequisites An existing SiteWorx account. A SiteWorx account with a dedicated IP address. Purpose The purpose of this is to detail how to setup a SSL Certificate. How to: Setup a SSL...

 How to: Setup an SSL Chain Certificate

A chain certificate is a digital certificate that provides a bridge of trust between a Certificate Authority (CA) that your browser already trusts with a new and/or previously unknown CA that your...

 How to: Toggle Bounce Messages

Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Overview menu item. Click the On radio button next to Bounce...

 How to: Use E-mail Filters

How to: Block an E-mail Address from Sending to your Domain Click the Administration menu item if it is not already open. Click the Mail Options menu item if it is not already open. Click the...

 How to: View Recent Site Visitor Data In SiteWorx

How to: View Recent Visitors to a Website Click the Administration menu item if it is not already open. Click the Recent Visitors menu item. Select the number of recent visitors displayed by...

 InterWorx vs. cPanel - Differences for End-Users

This article will try to help cPanel users understand the differences between cPanel and InterWorx. The assumption is that you have or had access to a cPanel account and are familiar with how to...

 Logging into SiteWorx as a Domain User

You can login to SiteWorx (the domain control panel of InterWorx) as a domain user once you’ve created a new domain. You’ll use the username you created for the domain and the password you entered...

 Making, Deleting, and Restoring Backups in SiteWorx

You can make and restore backups of your account data in SiteWorx manually or you can set up the system to automatically make backups on a schedule. If needed, you can also remove locally stored...

 Setting Up Your Email Account with InterWorx

Desktop email clients, like Mail on OSX and Outlook, retrieve your email from your server so you can read it without opening a web browser. You don't have to use a desktop email client, but it...

 SiteWorx Features

SiteWorx Overview SiteWorx is the website owner interface that you and your customers can use to manage your domains, email, and other hosting features. When you log into SiteWorx, the...

 SiteWorx SpamAssassin Guide and How-To

How to: Toggle SpamAssassin Status Click the Administration menu item if it is not already open. Click the Mail Options menu item if it is not already open. Click the Spam Settings menu item....

 How to: Manage e-mail accounts in SiteWorx

How to: Add an E-mail Box Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Mailboxes menu item. Enter the...