Knowledgebase

Categories

Articles

How to: Add a User Account Click the Administration menu item if it is not already open. Click the User Accounts menu item. Enter the desired name in the Name text box. Enter the desired E-Mail address in the E-Mail Address text box. Enter the...

Here's how to create an email account in SiteWorx. Log into your SiteWorx account. Click on Mailboxes in the Email section. On this screen, you'll see a list of all of the email accounts created for the domains assigned to this SiteWorx account. The...

Let’s Encrypt is a free, automated, and open certificate authority (CA), run for the public’s benefit. It is a service provided by the Internet Security Research Group (ISRG). Let's Encrypt integrates with InterWorx via a plugin, which allows users to...

First, go to: http://www.anti-spamtools.org/  and use the Online Wizard (we've found this to be the best way) and you should get something like below: Example: v=spf1 a mx ptr ip4:216.220.167.249 mx:mail.scarletts-web.com ip4:216.220.167.248 -all Then go...

LOGIN to your SiteWorx Panel at https://host.scarletts-web.com:2443/siteworx. Go to ADMINISTRATION MAIL OPTIONS SPAM SETTINGS ADD SPAM PREFERENCE In the popup, choose “WHITELIST FROM” and fill the values as the example below, but with the...

Pointer Domains, sometimes called "Parked Domains", can be set up to point other domains to this SiteWorx account. A common example is if you have a SiteWorx account with master domain mydomain.com, you could then create pointer domains for mydomain.net,...

Secondary Domains are "full-fledged" domains, that are not attached to the master domain in any way except that the feature limits are shared between the master domain and secondary domains. This means that if a SiteWorx account has the ability to create 10...

Subdomains are domains of the form sub.mydomain.com. They point to the mydomain.com/sub folder when they are created. How to: Add a Subdomain Click the Hosting Features menu item if it is not already open. Click the Domains menu item if it is not...

How to: Add a Database User Click the Hosting Features menu item if it is not already open. Click the MySQL menu item if it is not already open. Click the Users menu item. Enter the desired username into the Username text box. Enter the desired...

How to: Login to Webmail Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Webmail menu item. Enter the username in the Username text box. Enter the password in the...

Database Manipulation How to: Add a Database Click the Hosting Features menu item if it is not already open. Click the MySQL menu item if it is not already open. Click the Databases menu item. Enter your desired database into the Database name text...

Remote MX consists of the following: Disabling local delivery of email for a domain Editing the MX record from within SiteWorx so users can change their own Using the custom MX record to enable the webmail programs included with InterWorx to connect to...

How to: Setup a CSR Click the Hosting Features menu item if it is not already open. Click the SSL Certificates menu item. Click the [Setup CSR] link. Enter the 2 Letter Country Code in the 2 Letter Country Code text box. Enter the State or Providence...

Prerequisites An existing SiteWorx account. A SiteWorx account with a dedicated IP address. How to: Setup a Private Key Click the Hosting Features menu item if it is not already open. Click the SSL Certificates menu item. Click the [Setup...

Prerequisites An existing SiteWorx account. A SiteWorx account with a dedicated IP address. Purpose The purpose of this is to detail how to setup a SSL Certificate. How to: Setup a SSL Certificate Click the Hosting Features menu item if it is...

A chain certificate is a digital certificate that provides a bridge of trust between a Certificate Authority (CA) that your browser already trusts with a new and/or previously unknown CA that your browser may or may not already trust. Prerequisites An...

Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Overview menu item. Click the On radio button next to Bounce Messages to turn Bounce Messages on.

How to: View Recent Visitors to a Website Click the Administration menu item if it is not already open. Click the Recent Visitors menu item. Select the number of recent visitors displayed by clicking on the Number of Visitors dropdown.

This article will try to help cPanel users understand the differences between cPanel and InterWorx. The assumption is that you have or had access to a cPanel account and are familiar with how to use it. Terminology Here is a list of some key terms...

You can login to SiteWorx (the domain control panel of InterWorx) as a domain user once you’ve created a new domain. You’ll use the username you created for the domain and the password you entered when you created the user. If you’ve forgotten the password,...

You can make and restore backups of your account data in SiteWorx manually or you can set up the system to automatically make backups on a schedule. If needed, you can also remove locally stored backups to free up some space in your account. Create a...

Desktop email clients, like Mail on OSX and Outlook, retrieve your email from your server so you can read it without opening a web browser. You don't have to use a desktop email client, but it might be convenient if you already use a desktop client.  Every...

SiteWorx Overview SiteWorx is the website owner interface that you and your customers can use to manage your domains, email, and other hosting features. When you log into SiteWorx, the first thing you see is SiteWorx Home, which gives you an...

How to: Toggle SpamAssassin Status Click the Administration menu item if it is not already open. Click the Mail Options menu item if it is not already open. Click the Spam Settings menu item. Click the On radio button next to Spam Assassin staus to...

How to: Add an E-mail Box Click the Hosting Features menu item if it is not already open. Click the E-mail menu item if it is not already open. Click the Mailboxes menu item. Enter the desired e-mail address in the E-mail address text box. Enter your...