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This tutorial will teach how to create and manage support tickets in the client area.  Support tickets are a great way of communicating with us when you are looking for support, such as having questions answered, reporting problems, or asking for...

We are using a 3rd party gravatar service for the user image. https://gravatar.com/ . You can upload and associate your image to the email address using this service. We will use the user email address to generate a hash and show the image.   Most clients...

This tutorial will teach you how to change your password for your client area.  Remember, this password is different than the password for your cPanel. This tutorial will assume that you are already logged into your client area. On the menu bar, click on...

Your billing information is located in the Client Area, and this tutorial will teach you how to update all your necessary billing details.  This tutorial will assume that you are already logged in to the Billing Center.  In the client area menu bar,...

This tutorial will now teach you how to update your personal details in the client area. It is very important to keep this information current, so that your hosting company can stay in contact with you. This tutorial will assume that you are already logged...

This tutorial will teach how to pay an invoice in our Billing Center. The Client Area is where you come to pay for your hosting account, domain services, and any other services your hosting company charges to you. This tutorial will assume that you are...

This will teach how to review emails sent to you in the client area. It is important that you stay current on the email in your client area. Your hosting company often will generate important email that you need to keep, so it is sent here so that you can...

This will teach how to review your Hosting Packages through your Client Area. This tutorial will assume that you are already logged in.  In the main Client Area Menu you will find "Services".  Clicking that link will will give you a drop down that offers...

We will provide you with the following hosting support services: 24/7/365              Fully Managed Network Infrastructure   Fully Managed Hardware              Level 3 Technicians On-site 24/7/365       System Level Health Monitoring and Graphing...

The following is a glossary of popular words associated with web hosting. ActiveX A loosely defined set of technologies developed by Microsoft. ActiveX is an outgrowth of two other Microsoft technologies called OLE (Object Linking and Embedding) and COM...

Where do I go to do ?  Do I need to go to my Client Area or my cPanel? Sometimes it is hard to figure out where you really need to go to do things. Most people get confused at one time or another, so here is a little refresher that may help you remember...