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Work Orders

What is a Work Order? What is a Maintenance Block? What if I need a RUSH work order? …

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Q. How do I read my development invoice?

A. Your development invoice will include all of the usual information– including date, invoice number, customer name and id, etc….

Q. Why are my hosting and development invoices separate?

A. Development and hosting invoices are generated and emailed separately. Development invoices are created by the Office Administrator and distributed via email as a .pdf attachment. Hosting invoices…

Q. What happens if my payment is late?

A. Everyone encounters late payments at some point. We are usually very flexible when it comes to payments on accounts and we work with our clients when prompted with development and consulting services…

Q. How do I pay invoices?

A. We accept checks, Visa, MasterCard, American Express, and PayPal for payments. For our monthly hosting plan charges, you can be set up with your credit card to automatically process monthly or annually…

Q. When and how will I receive invoices?

A. All invoices are emailed and due upon receipt. For development, invoices are normally sent weekly, then a monthly statement is sent around the first of each month. The exception to this is contracted…

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